Apr 302007
 

This is an excerpt from a regular column I write – <strong>Neely Ready</strong> – which appears in <a target=”_blank” href=”http://www.australiananthill.com/” title=”Australian Anthill Magazine Web site”>Australian Anthill</a>.

—8<—

While sometimes apocryphal, start-up failure rates tell a sombre story: most start-ups don’t see their third anniversary. There are many causes of this high attrition rate, but a primary factor is poor cash flow management.

Some founders simply miscalculate how much capital is required to get their business off the ground. Others are overly optimistic when forecasting key milestones (such as the date of first sale or break-even point). Still others allow the heady exuberance of a new project go to their heads (and cheque book).

By following a few simple rules, you can stretch your dollar further, and enhance your chances of success:

Continue reading »

Apr 232007
 

Fairfax recently announced its vehicle for entering into the movie-download market – ANYTIME – which puts it in direct competition with Telstra’s BigPond Movies initiative and ReelTime.

Much of the focus of the discussion about these competiting services has been around the challenges associated with broadband penetration in Australia (in particular, the expense of true, high-speed broadband connectivity and the implications that restrictive download quotas have for takeup rates and revenue targets).

There is a larger issue at play here and it is this: all of these services appear to have taken the view that the movie-download market is a technology play. That is, the extent of the level of innovation inherent in their business models is limited to replacing DVDs with a DRM-protected digital file, so as to save consumers a visit the video store.

In taking such a blinkered view, they have missed a larger opportunity.

Media consumption is an inherently social act. Few people (if any) consume media in a vacuum, and movies are certainly a case in point. Consumers discuss and debate movies. They recommend them to friends (or advise them to steer clear). They discuss plotlines. Rate actor suitability. Compare directorial efforts with other offerings. Rehearse one liners. Integrate movie scenes into stories. Create memories around the movie experience.

The movie experience is used as a social calibration tool. It is not by random chance that most profiling tools in online services (like dating sites and social networks) allow people to reveal their true inner nature by listing their favourite movies and actors. Who and what you like watching speaks volumes about who you are, and sheds considerable light onto other likely tastes and preferences.

Yet not one of the currently available movie-download services has embraced this social aspect of the movie experience. None offer the ability to recommend a movie, or a particular scene to a friend. None have created feature sets that allow true commentary or debate, or socialisation among likeminded viewers. None seem to have actually studied what happens in the average household once a DVD is popped into a player, and then taken advantage of the digital distribution channel to reflect and augment typical consumer experiences with a movie.

The movie-download opportunity isn’t a technology challenge – it is an opportunity to recast the consumer experience.

In response to Fairfax’s launch of ANYTIME, Stephen Langsford, CEO of Quickflix, was quoted in The Australian as saying: “This is an interesting development but it has already been shown that consumers have not warmed to a pure play download model due to the limited availability of high-speed broadband infrastructure and timely content from the Hollywood studios” .

He clearly misses the point. While broadband limits and movie availability is undoubtedly an issue, the real issue holding consumers back is the fact that movie-download services don’t offer a better user-experience. Focus on building better user experiences, rather than solving technology issues, and consumers will beat a path to your door.

Apr 162007
 

Interesting news over the weekend about Google purchasing DoubleClick for $US3.1 billion (AU$3.75 billion).

Google has a few challenges ahead of it. On the one hand, if it wants to maintain its stellar share price, it needs to continue growing at around the same rate it has in the past (as investors have certainly factored revenue growth into the share price). On the other hand, it is already the dominant search player, and while the search market has room to grow, it clearly won’t grow at the rates needed.

So Google had to find a new ‘bucket of money’ to tap – enter DoubleClick, best known for its ad-management technology, with an extensive list of global clients.

The key to understanding the deal is recognising how each company brings different strengths to the table.

Google is simply the best operator in the text-based advertising space. DoubleClick is a behemoth in the banner ad (and, more recently, rich media) space. Google is virtually absent from the banner + rich media ad markets, so the acquisition positions it to take a commanding lead in this catergory (which comprises ~30% of online advertising revenues).

But there appears to be an elephant in the middle of the room here.

Google has undoubtedly an engineering-dominated culture, and it certainly believes in the power of data crunching algorithms. Its sheer excellence in being able to ‘interpret’ data – in terms of web content, search queries and the implications of click streams – has put it into a league of its own.

But there is a limit to what data alone can tell you. While algorithms are perfect (well, demonstrably logical), humans are not. Semantic and ontological analysis of information content and search queries doesn’t always give you the full pictue (we humans often lack the cognitive power to accurately state what it is we want, and we tend to get distracted a lot).

This is why there has been significant investment in ‘behavioural search’ in recent years – the idea that you need to take cues from actual human behaviour (i.e. behavioural context) to supplement the data content of search queries and the like, in order to gain a true understanding of an individuals’ intent.

In buying DoubleClick, Google has stayed very close to what it knows – ad-management (placement, categorising, ranking etc.) is all about running hyper-efficient algorithms anchored upon a structured data framework. But the true opportunity for Google may be to look a little further afield, and recognise that it may have (or be creating) an Achilles’ heel in failing to create a behavioural toolset to augment its already formidable algorithmic armoury.

Apr 152007
 

I write a regular column – Neely Ready- which appears in an (exellent) magazine, Australian Anthill.

—8<—

How creative is your business?

Entrepreneurs and scientists use the concepts of ‘creativity’ and ‘innovation’ interchangeably. This is not surprising, as both play an integral role in the new product development process. They are not the same, however they do have a symbiotic relationship: each is largely useless without the other.

Creativity is the process of coming up with new ideas. Everyone is capable of being creative, and there is no single, definitive methodology for generating creative ideas.

Innovation, on the other hand, is a broader process of implementing a creative idea – or ‘applied creativity’. Innovation is intrinsically harder than creating ideas, and there is again no definitive methodology. However, it is the process of creativity – coming up with the spark of an idea that kick starts the new product development process – that most individuals and businesses believe they require assistance with (perhaps because creativity is seen as a behaviour, whereas innovation is seen as a process). Continue reading »

Apr 092007
 

The following is an unedited draft of a regular column – Neely Ready – that I write for Australian Anthill, a new-ish magazine with a focus on innovation, commercial enterprise and breakthrough technologies. I will post articles or article excerpts from time to time, as well as other pointers to great content in the magazine or its web site.

—8<—

Are you ready for it?

The statistics are disturbing: a typical venture capital (VC) firm receives around 1000 business plans a year, and quickly rejects 90% without a detailed review.

The problem is not a shortage of investment funds – money will always be available for promising investment opportunities. Rather, most entrepreneurs do not understand the expectations and requirements of VC investors and are unable to communicate their business proposals as attractive investment opportunities.

Continue reading »

About Me

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Apr 082007
 

I’m a speaker, writer and consultant on the subject of strategy, discontinuous innovation and leading change. I’m a firm believer in adopting a systems-thinking approach to strategic planning and change management, coupled with an emphasis on creativity, problem-solving, and the pursuit of ‘why?’.

I spend my time (via consulting, workshops and talks) showing organisations how to anticipate and respond to emerging market shaping phenomena, through the provision of ‘third horizon’ strategic direction and hands-on implementation guidance.

I have recently spent a great deal of time working with organisations and individuals looking to make sense of the causes, ramifications and opportunities inherent in the digitisation of content and the media value chain, and the resulting shifts in media consumption, advertising expenditure and the emerging ‘digital culture’.

This blog is an open invitation to you to discuss, share and debate ideas related to strategy, discontinuous innovation and leading change as it applies to your industry.

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Apr 082007
 

So why did I name this blog ’3rd Horizon’? Because that’s kinda where I like to work.

Most companies are ruthlessly operationally-focussed – few more so than media companies, which tend to ‘live’ from ratings book to ratings book, interrupted only by monthly or quarterly sales figures. It is a tough, highly competitive world, so it is easy to forgive executives for having such a short-term focus.

But a short-term focus tends to beget short-term problems.

Ask any CEO, from any industry sector, and chances are they will tell you that their No.1 Challenge is innovation.

Innovation is the key to top-line growth, competitive advantage and keeping competitors on the back foot. Yet most companies are much better at executing their current activities in the current climate than they are at anticipating and responding to long-term changes in the business environment.

And that’s a problem.

I recently prepared a presentation for a client as part of a business case for developing an innovation capability. The first slide contained the following ‘situational awareness’ summary:

  • Revenue growth from core business units is limited in the current environment.
  • Key focus is aggressively defending revenue erosion due to growth in online budgets.
  • Shareholders / market increasingly factoring future growth options into share price.
  • Media sector under growing pressure from offshore competition and ‘discontinuous’ technologies.
  • 80%-90% management focus on operational issues.
  • Typically, 95% of new initiatives fail – even when companies stay within traditional areas of activity.

Regardless of which industry your company operates in, its size, or its relative competitive position, I suspect this is a fairly accurate summary of your current position.

Businesses tend to cluster their internal capabilities and activities into three silos, each of which addresses a distinct business horizon:

Horizon 1 – Environmental Intelligence – These are activities that provide insight into, or create capabilities with respect to, current markets for products or services. The primary focus tends to be understanding the dynamics of the market as it exists today, and where it will be in 6-12 months time. For obvious reasons, most businesses tend to devote a significant portion of their management attention to this horizon.

Horizon 2 – Operational Performance – These are activities that provide insight into, or create capabilities with respect to, enhancing operational performance in current business areas. The primary focus is increasing the sustainability and profitability of existing operations, with a bias towards actions that can be implemented or undertaken within the next 12-24 months. As companies (or markets) mature, this increasingly becomes their dominant mindset.

Horizon 3 – Future Business Opportunities – These are activities associated with exploring and discovering future opportunities – those true ‘step-change’ options for future revenue streams. Very few companies invest significant time, money or effort into Horizon 3-related activities, as the payback period tends to be more than 3 years (in some industries, it may be 5-10 years before identified opportunities can be successfully exploited).

Innovation can and does happen across all three horizons. Horizon 1 innovation tends to involve product + service enhancements or ‘tweaks’. Horzion 2 innovation tends to involve improvements in business process or ‘greenfield’ developments in related business lines. But Horizon 3 innovation tends to be more fundamental. Whereas H1 and H2 innovation happens at the product or business unit-level, H3 happens at the corporate strategy level and/or business model layer. It is thus is more challenging and, if done right, profitable.

Apr 072007
 

As many of you already know, I left my previous position with Austereo earlier this year, and have returned to the ‘coal face’, as it were.

After 2+ yrs of living and breathing the process of both devising and implementing a business case + strategy for launching an ‘interactive’ division within a traditional broadcast media company, the future of media is very, very clear – at least, in my eyes.

Which is what you would expect!

Why would you launch a blog unless you had an opinion, or a position, or, at the very least, a rather doggedly held perspective?

I do. Which is why this blog – 3rd Horizon – exists.

So, I suppose you’re asking yourself – “What does ’3rd Horizon’ mean?”. A good question. I’ll be right back with a good answer!